Frequently Asked Questions

Identity, History and Founders

We are a Catholic women’s religious congregation founded in 1881 in Ciempozuelos (Madrid, Spain).

Our mission is to provide medical, rehabilitative and social care, as well as education, to people in vulnerable situations, with a particular dedication to mental health, intellectual disability, psychogeriatrics, acquired brain injury and palliative care.

Guided by our core value of Hospitality, we bring together scientific excellence and profound human warmth (the union of science and charity). Today we are an international community present in 25 countries, with more than 85 care centres, where sisters, professionals, lay people and volunteers work side by side, always placing the person at the centre.

  1. Hospitality is the essential human value and the heart of our identity: offering space and time, attention and care, humanity and resources to the most vulnerable. This fundamental value unfolds into eight Hospitaller values:

    1. Sensitivity towards the excluded: a preferential empathy towards those marginalised by physical or psychological limitations.
    2. Service to the sick and those in need: placing the person in our care at the centre of our work and our organisation.
    3. Liberating welcome: the warmth of a home, patient generosity and the pursuit of the fullest possible rehabilitation.
    4. Integral health: comprehensive care encompassing the biological, psychological, social and spiritual dimensions.
    5. Professional quality: technical rigour, efficient management, teamwork and continuous professional development.
    6. Humanity in care: a cordial manner, the humanisation of technique, and mutual recognition.
    7. Ethics in all we do: an expression of an “ethics of care” and a defence of the principles of Catholic morality.
    8. Historical awareness:a grateful memory of our origins that allows us to respond to the present and build the future.

The Congregation was founded on 31 May 1881 in Ciempozuelos (Madrid) by the Italian priest St Benedict Menni, of the Hospitaller Order of St John of God, together with María Josefa Recio and María Angustias Giménez, both from Granada.

It was born to offer a dignified response to the extreme neglect and exclusion suffered by women living with mental illness at the time, who could not be cared for in the existing hospitals for men. With an initial group of ten young women, the founders began a pioneering work that united science and charity to offer what has been called “the feminine face of hospitality”. In 1901, the Congregation received definitive approval from the Holy See.

We primarily accompany people living with mental health conditions, intellectual disability, brain injury and other health and social care needs. We also care for older people, patients requiring palliative care, and people in situations of vulnerability or social exclusion.


Our accompaniment extends to their families and communities, offering comprehensive, close and personalised care at every stage of life.

Global Presence, Centres and Structure

The Sisters Hospitallers are an international community present in 25 countries across Africa, Asia, Latin America and Europe. We run more than 85 health and social care centres, caring for close to 820,000 people each year. This work is made possible by the human and professional dedication of around 800 sisters, more than 15,500 partners and many volunteers.

The Sisters Hospitallers are an international congregation present in 25 countries across Africa, Latin America, Asia and Europe, with a network of more than 85 health and social care centres. The General Government is based in Rome (Italy).

You can find the location, services and contact details of each centre on our Where We Are map. Each centre manages its own appointments and care information directly.

These two entities are part of the same network and share the same identity and values, while specialising in different areas of the mission:

  • The Sisters Hospitallers (the Congregation): the founding religious congregation and the spiritual force behind the whole work.
  • The Benedict Menni Foundation: the international development NGO promoted by the Sisters Hospitallers. Through it, solidarity and development projects are channelled to secure access to mental health care in vulnerable regions of Africa, Latin America and Asia.

Areas of Care and Our Model of Care

We offer a specialised model of care for people in vulnerable situations, across the following main areas:

  1. Mental health: highly complex psychiatric care and community-based rehabilitation.
  2. Intellectual disability: care centres, special education schools, specialised residential homes and a supported employment centre.
  3. Psychogeriatrics and social care: care for older people and those living with dependency, with a strong emphasis on humanised care.
  4. Acquired brain injury: comprehensive neurorehabilitation in inpatient and outpatient units.
  5. Palliative care: specialised accompaniment at the end of life.
  6. General hospital care: comprehensive medical and surgical services, delivered with dignity.

The admissions process depends on the type of place and the route of access. Publicly funded or commissioned places are arranged through the relevant public health or social services authority. For privately funded places, you should contact the centre directly to request an initial assessment.


Use our map of centres to find the one nearest to you.

The cost depends on the type of place and on the centre. Publicly funded or commissioned places are governed by the conditions set by the relevant public authority, while private places have their own fee scales. There are also social action places for people in situations of vulnerability.

Alongside healthcare, the Sisters Hospitallers run psychosocial rehabilitation, community care, education, training and social and employment inclusion programmes. We also support day centres, supported housing and assisted living homes that foster the independence and social participation of people living with mental health conditions, intellectual disability or vulnerability.

Through the Benedict Menni Foundation, we also promote development cooperation, community empowerment and humanitarian aid projects in a range of countries. Programmes are adapted to the needs of each community, so that every person can build their own life project with dignity and the greatest possible independence.

We offer comprehensive, personalised care designed to develop each person’s abilities, independence and quality of life to the fullest. To this end, we run rehabilitation, education, training, occupational and employment programmes, residential support and social inclusion initiatives.

We work alongside families and professional teams to provide the support needed at each stage of life, always with respect, closeness and recognition of each person’s dignity. We also promote cooperation and inclusion projects for people with disabilities in particularly vulnerable settings.

We offer a comprehensive, person-centred model of care that combines professional and scientific quality with close, humanised support. We attend to each person’s physical, psychological, social and spiritual needs, always respecting their dignity, their rights and their life story.

Our accompaniment adapts to each situation and seeks to support recovery, independence, social inclusion and quality of life. To achieve this, we work in coordination with families, professional teams, the Sisters and our volunteers, giving priority to those in the most vulnerable situations.

Education forms part of the mission of the Sisters Hospitallers. The Congregation promotes and runs schools, educational centres and special education programmes adapted to the needs of students and their families, with particular attention to people with intellectual disabilities or who require specific support.

We also run occupational and vocational training programmes that foster independence and social inclusion. In addition, we support the continuing professional development of our staff and partners in technical, scientific, human, relational and ethical areas, to guarantee quality care grounded in the Hospitaller values.

The Hospitaller Family: Taking Part and Getting Involved

The Hospitaller Community is the web of relationships between everyone involved in our work, forming a true “Hospitaller family”. It is made up of:

  • The people in our care: who are at the heart of our mission.
  • Their families: who take an active part in accompanying them.
  • Our staff and professionals: who bring their technical expertise and their commitment to the charism.
  • Our volunteers: who enrich our care freely, generously and as co-responsible partners.
  • Our benefactors and friends: who support the work both materially and spiritually.
  • Those in training: who give their dedication as they learn.
  • The Lay Hospitallers and the Sisters: as the animating heart and spiritual life of the charism.

The path to consecrated life as a Sister Hospitaller is a gradual journey of discernment, personal maturation and theological, charismatic and professional formation. If you feel called to give your life in the service of Jesus in the most vulnerable, the process involves the following stages of formation:

  1. Accompaniment and discernment: an initial period of contact and dialogue with the sisters, to explore your calling and experience our life and our mission of care at first hand.
  2. Postulancy: a stage of entry into community life, deepening your Christian life and confirming the initial motivations behind your vocation.
  3. Novitiate (one or two years): a time of intensive formation centred on prayer, community life and the study of our Constitutions, in preparation for consecration.
  4. Juniorate: a period of temporary profession in which the sister lives fully consecrated through her vows and consolidates her spiritual, community and professional formation. It often includes time at our International Formation Centres.
  5. Perpetual profession: definitive, lifelong consecration to God and to the service of hospitality.

If you would like to read more testimonies from our sisters or begin a process of discernment, you can get in touch with us at How Can I Become a Sister Hospitaller?

Those wishing to join our teams can apply and browse current vacancies through our official careers portal. There are several ways to take an active part in our mission:

  • Professional roles: we look for health, social care, clinical and administrative profiles with a vocation for service and genuine human quality. Job opportunities are centralised through the institutional careers portal.
  • Hospitaller volunteering: people who freely give their time to accompany residents, bring humanity to the care environment and support daily activities.
  • Donations: one-off or regular financial contributions supporting care projects and funding cooperation programmes in the world’s poorest countries.
  • Lay Hospitallers: groups of lay people who, from within their own personal and professional lives, formally take on and live out the identity and spirituality of Hospitality.

The best way to reach us depends on your enquiry:

  • General enquiries:for institutional matters, you can contact the Congregation at [email protected].
  • Centres and services: use the Where We Are section to find your nearest centre or Hospitaller presence and contact it directly.
  • Vocations: if you would like to learn about the life and vocation of a Sister Hospitaller, visit How Can I Become a Sister Hospitaller?
  • Careers: you can find out how to submit your application at Work With Us.
  • Volunteering: if you would like to volunteer with us, you will find more information at Being a Hospital Volunteer.

You can also learn how the Congregation is structured and find our provinces and delegations in the Organization section.

Sister Teresa Dương Kim Tiểu Thúy initiating a new time of formation
Hospitaller Sisters worker with a patient
World Hospice and Palliative Care Day: The Greatness of Hospitality
work room with computers and researchers
volunteers carrying boxes with charity
Research team reading a report
youth activities in Vietnam
Laicos de Kinshasa con las hermanas